What You Can Do
- Create new issues in any JIRA project
Quick Tips
- API credentials required — follow the Configuration guide to connect FlowEQ to JIRA using your Atlassian API credentials before adding JIRA steps to your Flows.
- Custom fields supported — when building a Create Issue step, you can map custom JIRA fields using the variable picker, so the issue arrives pre-populated with the right data from your ticket or CRM.
- Escalation flows — JIRA steps are especially useful in escalation Flows, where a support interaction needs to generate an engineering or operations ticket automatically from Sidekick.