Launch New Flow
Launch New Flow: Selected
Learn about having your agents select a Flow to launch into
Use the Launch New Flow: Selected steptype, when you want to give your team a choice of which Flow to move into next. The different options you select will be presented as buttons in Sidekick for your team to click.
Rich Text Field
Use the large text field to give your team any extra information they may need to select the right next Flow.
Flow to Launch
Select Flow options for your team to choose from.
Label (Optional: Default is title)
Enter a shorthand name or label for each Flow option. If nothing is entered here, the title of the Flow will be used instead. If your Flows tend to have longer names, we recommend giving them a shorter label because of the limited size available in Sidekick.