How to use FlowEQ to add an internal note to a conversation in Kustomer
Internal notes are great for ticket summaries, decisions made, and next steps to take. To make them even more streamlined for great handoffs within your teams, use the Kustomer Add Note steptype.
Enter the contents of your internal note here. You can write anything you want here and use FlowEQ variables with the button to pull in details from other FlowEQ-connected systems.
