Kustomer is a customer service CRM platform that unifies conversations, customer timelines, and support data in a single view. FlowEQ’s Kustomer integration lets your team add notes and send emails directly from a Flow in Sidekick. KustomerDocumentation Index
Fetch the complete documentation index at: https://support.floweq.com/llms.txt
Use this file to discover all available pages before exploring further.
What You Can Do
- Add internal notes to Kustomer conversations
- Send emails from within a Kustomer conversation
Quick Tips
- API key required — follow the Configuration guide to generate a Kustomer API key with the correct permissions and connect it to FlowEQ before adding Kustomer steps to your Flows.
- Notes vs. emails — use the Add Note step to leave an internal record for your team, and the Send Email step when the action should go to the customer.