Creating To-Dos in Basecamp is a simple task with the “Basecamp: Create To-Do” steptype. Use this steptype to automatically pull information from your support ticket or record, and populate fields on To-Dos created in Basecamp.
Agents will be prompted to link their Basecamp account the first time they run a Basecamp step in a Flow.
After selecting a Project, you can select Assignees and Completion Subscribers for the To-Do being created.Additionally, you can configure the option to send a notification email to the assignees when the To-Do is created.
In all of the text fields above, you can use the button to pull in variables from other systems, as long as you’ve set up that separate integration in FlowEQ.